Last Updated: July 13, 2025
Head Office: Kozhikode District, Kerala, India
1. Introduction
Kerala Live News (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and share personal information when you visit our website, mobile app, or use our services.
2. Information We Collect
2.1 Personal Information You Provide
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Contact details: name, email address, phone number (e.g., for newsletter sign-up or customer queries).
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Account credentials: username and password (if you register on our platform).
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Participation info: comments, feedback, survey responses, or contest entries.
2.2 Automatically Collected Information
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Technical data: IP address, browser type, device model, operating system, and usage logs.
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Cookies & similar technologies: for analytics, site performance, and personalized content delivery.
3. How We Use Your Personal Data
We use your information to:
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Deliver news content and updates.
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Enhance user experience via site analytics and performance monitoring.
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Send newsletters, alerts, and promotional materials (with your consent).
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Respond to your inquiries and support requests.
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Run surveys, polls, contests, or promotional events.
4. Data Sharing & Disclosure
We may share your data in the following ways:
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Service Providers: Vendors or cloud services that support site operations, analytics, or communications. Bound by confidentiality.
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Legal Obligations: To comply with laws, court orders, or governmental requests.
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Business Transfers: If the channel merges, gets acquired, or assets are sold—transfers will be subject to this policy.
5. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tools for:
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Enabling core site functionality.
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Analytics and site performance optimization.
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Optional personalized content or ad targeting (only with your consent).
You can disable cookies via your browser, but this may affect site functionality.
6. Data Retention
Your data is retained only as long as needed for described purposes, or to comply with legal obligations.
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Account-related data: Retained until account deletion or inactivity for a decided period (e.g., 2 years).
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Analytical/log data: Typically kept for 12–24 months for reporting and analytics.
7. Data Security
We implement industry-standard security measures (e.g., encrypted connections, access controls, periodic audits) to protect your data.
However, no system is 100% secure. We cannot guarantee absolute security and will not be liable for unauthorized access due to factors beyond our control.
8. Children’s Privacy
Kerala Live News is not directed at children under 18. We do not knowingly collect personal data from minors. If you believe we have such information, please contact us and we will promptly delete it.
9. Your Rights & Choices
You have the following rights under applicable laws:
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Access and rectify your personal data.
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Request deletion or portability of your data.
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Withdraw consent or object to processing (e.g., for marketing).
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Lodge a complaint with a supervisory authority if you believe your rights have been violated.
For such requests, contact us at the email below.
10. Policy Changes
We may update this policy occasionally. When substantial changes are made, we'll post a new “Last Updated” date and notify you through prominent announcements or your registered contact details.
11. Contact Us
Data Protection Officer:
Name: Prajish
Phone: +91‑9747544520
For any privacy-related inquiries, requests, or concerns, please contact us at the information above.